FAQ and SIGN-UP

Where is it?

Monster Jam® will take place at Principality Stadium, Cardiff.

What are the event timings?

Doors open to General seating – 1.00pm
Show starts – 3.00pm
Show ends (estimated) – 5.15pm

I would like to attend the Pit Party. What do I need to know?

A Pit Party pass must be purchased in addition to your show ticket, and is a separate pass to your show ticket.

Pit Party Start Time/ Pit Party Doors Open – 10.00am
Pit Party Entry Closes – 12.00pm
Pit Party Concludes – 12.30pm

What is the Pit Party?

Monster Jam Pit Party is a one-of-a-kind exclusive opportunity for fans to get up close and personal with Monster Jam trucks, their drivers and more. This is also the only chance fans will have to get driver autographs and take pictures with all the Monster Jam trucks and drivers in the show line-up.

Pit Party Start Time/ Pit Party Doors Open – 10.00am
Pit Party Entry Closes – 12.00pm
Pit Party Concludes – 12.30pm

What amenities are available in the Pit Party?

Pit Party guests will have access to amenities, various food and beverage concessions and official merchandise located around the area.

Will ‘pass outs’ be permitted?

Yes, you will be permitted to leave and return to the Pit Party once, so long as you have a ticket.

Do you offer special pricing for large groups?

For group tickets, you can call Ticketmaster at 0844 847 2346*. Alternatively, you can call the Official Monster Jam Groups Representative on 0844 875 2400* or email groups@ticketzone.co.uk

*Calls cost a maximum of 7 pence per minute plus your phone company’s access charge. Calls from mobiles may be higher and are dependent on your mobile company’s charges and tariffs.

Who are Monster Jam’s current preferred ticket suppliers?

For tickets, please go to www.monsterjam.co.uk or to one of these approved partners:

Amazon Tickets

SEE Tickets

The Ticket Factory

Ticketline

Ticket Zone

Please ensure that whomever you buy through is a member of STAR - the Society of Ticket Agents and Retailers to ensure a safe and smooth transaction.

FELD Entertainment advises customers to not purchase tickets from fan resale sites or secondary ticketing sites, as we cannot guarantee the tickets are valid. Always go to www.monsterjam.co.uk direct, or to one of our approved partners above, for best availability and guaranteed valid tickets.

Is my child too young or too old for the event?

Nobody is too young or too old for Monster Jam! Monster Jam is a family show, so mums, dads, teenagers and grandparents get as much out of Monster Jam as the kids do! Keep in mind that the Monster Jam trucks are very loud machines. So please come prepared with your own ear protection or you can buy ear protection at Monster Jam for a small fee.

My child won’t be able to see from there!

Unlike concerts, theatre productions or sporting events where the ‘nosebleed’ seating is a tough spot for kids, Monster Jam trucks are enormous. The trucks cover the whole field and the show is not performed just to those people directly in the front row or lower bowl seats, but rather to the entire arena.

Do I need ear protection?

At any live sporting event, children or adults may be sensitive to the noise level. Monster Jam is no exception. The Monster Jam trucks are loud. So please come prepared with ear plugs and headphones. Both are sold at Monster Jam merchandise stands. You can also bring your own ear protection.

Are cameras allowed in the arena?

Cameras are allowed for still photography. Most venues do not allow a camera or lens that could be considered for professional use. If your camera is questionable, contact the venue to confirm their policy. Any tripod or other photography equipment may not be used or placed in any area of the venue without Monster Jam issued media credentials.

Can we record the show?

We’re happy for you to preserve the memories of your visit with video recording devices, but remind you that they are for your personal enjoyment only, and may not be duplicated or used for any commercial purpose.

Why isn't my city on your performance schedule?

We try our best to perform in as many cities as possible. Unfortunately we are unable to visit all cities due to time limitations and venue availability.

Does the event take place if it rains?

Yes.

Who is Feld Entertainment?

Feld Entertainment® is the worldwide leader in producing and presenting live touring family entertainment experiences that uplift the human spirit and bring people together. Properties include Monster Jam®, Monster Energy Supercross, AMSOIL Arenacross, Disney On IceDisney Live!, Sesame Street Live! and Marvel Universe LIVE! Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 75 countries and on six continents. Visit feldentertainment.com for more information.

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© 2017 Feld Entertainment Inc. 125 London Wall, London, England, EC2Y 5AL Registered in England. Company number 06965783. VAT Registration number GB 904399510.